Kate is an inspiring and visionary leader. She is someone who expects and demands the best from her team as she does of herself. Kate developed solid business frameworks at Guide Dogs at a time when the business needed it most. She developed a business strategy, vision, mission, values and underpinned this with robust systems and processes which were accredited under the ISO 9001 quality system. She transformed Guide Dogs from being a middle of the road organization to a well respected and leading organization in the NFP sector, where sustainable revenue programs were built and supporter numbers were increased.